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[Albert Shih]

 Le 17/11/2008 à 10:54:29-0500, Stephen Turner a écrit
> On Mon, 17 Nov 2008 10:50:21 -0500, Albert Shih <Albert.Shih at obspm.fr>  
> wrote:
> 
> >
> > When I've some mail from rt with subject like
> >
> > 	[NAME_OF_MY_SERVER #X] Subject_of_the_ticket
> >
> > and I reply it and changing the «To: » field to «myqueue-comment» it's
> > working.
> >
> > But sometime I don't have the original mail from RT, or maybe I just want
> > to add some comments, in this situation I don't known what I need (I mean
> > the minimum) to put in the subjet to make RT understand it's comment for
> > the ticket X and not ticket Y.
> >
> > Best regards.
> >
> > And thanks for you answers.
> >
> >
> > JAS
> 
> 
> You have to put  [NAME_OF_MY_SERVER #X] in the subject line to get the  
> comment to go to the right ticket.

Lots of thanks. It's work perfectily.

Regards.

-- 
Albert SHIH
SIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Heure local/Local time:
Mar 18 nov 2008 11:01:42 CET