[rt-users] User Stats in a Queue??
matt wells
phanoko at gmail.com
Thu Nov 20 12:19:45 EST 2008
We have a helpdesk that's going to giving out tickets to our Engineers.
They are looking for a way to have pretty much the quick search box but
instead of queues it would have the Engineering staff. That way they can
easily see that I have 876 tickets and can't take anymore.
Has anyone formed a query that'll do that????
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