[rt-users] Add a custom status

Erik Peterson epeterson at edc.org
Tue Nov 25 12:22:53 EST 2008

Hi Chris,

On 11/25/08 11:59 AM, "Chris Nelson" <cnelson at delivra.com> wrote:
> Is there a way to add a custom status to RT? Specifically, I'd like something
> that is between "open" and "resolved" for my developers that isn't "stalled"
> that indicates it's completed but not in production...a status like "pending".
> While I'm figuring out the specific word to use - can anyone direct me on how
> to add the additional status to the drop down? Any help would be
> appreciated... 

You can find this at the wiki by searching for ³custom status²


> PS. Running Ubuntu Server, RT 3.8.1

(see the very bottom for the 3.8.x syntax)

Hope that helps,

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