[rt-users] RT 3.8 - Cant create users in database when they sendemail

[Gabriel Cadieux]

i was under the impression that the whole point of having RT integrate with LDAP was to prevent such interaction by unauthenticated users?
 
just a thought...
 
:/

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Filipe José Silva Clemente
Sent: Thursday, October 02, 2008 7:26 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.8 - Cant create users in database when they sendemail
Importance: High



Hi,

 

I have external authentication set to AD LDAP and it works fine.

 

The problem now is when a end user sends an email from xxx at gmail.com to, RT 3.8 gives an error saying that the user cant be loaded from ldap and rt doesnt have the right configuration to create the user in the databse (internal).

 

What are the variables i need to set so the user is automatically created in the RT database when someone sends an email and dont exist in the external LDAP?

 

TIA,

 

Filipe

Portugal

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20081002/17d1aad2/attachment.htm>