[rt-users] RT 3.8 - Cant create users in database when they send email

[Filipe José Silva Clemente]

Hi,

 

I have external authentication set to AD LDAP and it works fine.

 

The problem now is when a end user sends an email from xxx at gmail.com to, RT 3.8 gives an error saying that the user cant be loaded from ldap and rt doesnt have the right configuration to create the user in the databse (internal).

 

What are the variables i need to set so the user is automatically created in the RT database when someone sends an email and dont exist in the external LDAP?

 

TIA,

 

Filipe

Portugal

 

 

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