[rt-users] User custom fields not displaying (RT 3.8.1)

[David Chandek-Stark]

Kenn,

These are "User" custom fields, not "Ticket" custom fields. Still I hope 
you're right that it's simple oversight, especially since I've never 
created custom fields on users.

Thanks,
David

Kenneth Crocker <KFCrocker at lbl.gov> wrote on 10/02/2008 01:37:01 PM:

> David,
> 
> 
>    This will seem stupid, but did you also "Apply" the CF's to those 
> queues and do the users that want to see them have access rights to 
> tickets in those queues. I only ask because sometimes when it seems 
> impossible for a certain a problem to occur, it is usually the result of 

> a simple oversight (ie. the logic is correct in the code but a 
> semi-colon was missing, etc.). Just checking and hope this helps.
> 
> 
> Kenn
> LBNL
> 
> On 10/2/2008 10:28 AM, David Chandek-Stark wrote:
> > 
> > I'm totally stumped on this one ...
> > 
> > I added three new custom fields for users, but they are not displaying 

> > on the user create or modify pages, although other previously created 
> > CF's are. I have the SuperUser permission and the new CF's are 
> > definitely enabled. No errors are being written to the RT or Apache 
> > logs. I even tried explicitly granted the SeeCustomField and 
> > ModifyCustomField permissions to privileged users -- still no display 
> > and no errors.
> > 
> > Thanks,
> > David
> > 
> > 
> > 
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