[rt-users] How to add mandatory custom field to "quick ticketcreation" area

[Adam Smith]

On 3 Oct 2008, at 15:36, Gabriel Cadieux wrote:
> maybe RT ignores the fields because your regular users don't have  
> the proper rights set to create a ticket with them?

They can definitely create a brand new ticket and the values become  
set.  It's just the fact that it sadly allows them to be created while  
unset...


-- 
Adam Smith
Platform Operations Team Leader
Venda, Ltd.
AdamSmith at venda.com