[rt-users] RT 3.8 - Ignore some email messages

[Filipe José Silva Clemente]

Hi,
 
I dont want RT to create new tickets ID if the subject message contains the expression we used in our old helpdesk response software.
 
How can i do this? 

		Ignoring the messages with fetchmail? (is this possible?)
		By script telling RT to not create an incident to those messages? (RegEx?)

 
Any code samples? Ideas?
 
TIA,
Filipe
Portugal
 
 
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