[rt-users] RT 3.8 - Reply to the user (requestor)

[Filipe José Silva Clemente]

Hi,

 

When the support team reply to an user ticket from RT 3.8 web console, i want that all messages the user sent to the support team (in history) goes with the email reply. 

 

How can i do this?

 

TIA,

 

Filipe

Portugal

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