[rt-users] RT 3.8 - Reply to the user (requestor)

[Eli Altman]

You want a running history of correspondence between the requestor and the support team to be included in the body of the reply?

Elias

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Filipe José Silva Clemente
Sent: Monday, October 06, 2008 4:45 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.8 - Reply to the user (requestor)
Importance: High

Hi,

When the support team reply to an user ticket from RT 3.8 web console, i want that all messages the user sent to the support team (in history) goes with the email reply.

How can i do this?

TIA,

Filipe
Portugal
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