[rt-users] cannot attach files to tickets via web interface

andys a.smith at ukgrid.net
Tue Oct 14 12:25:47 EDT 2008


Hi, 


  Im using the FreeBSD port RT version 3.6.7 and I cannot get it to attach 
files to replies etc to tickets. I also had the problem with versoin 3.6.6. 
Apparently this was working previously, the only thing that I can think that 
has changed is that we now use SSL (but Im not aware this has broken 
anything else). 

What Im seeing is: 

If Im viewing a ticket and click reply
Then I click "browse" for attaching a file
Select a file on my local PC
now click "update" for the ticket, it breaks, it shows as the URL: 
https://www.myserver.com/Ticket/Update.html and a blank page. 

Any ideas?? 

thanks for any help, Andy.



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