[rt-users] create ticket from email

[Kenneth Crocker]

Monti,


	I believe you have to set your configuration to allow the queues to 
accept email directly to the correspondance email address.


Kenn
LBNL

On 10/15/2008 10:10 AM, Monti gmail wrote:
> According to the documents I looked in, it is only possible to create 
> new ticket is from WEB and CLI, I could not find how to create ticket 
> from email.
> is it possible?
> is it requires any customizations?
> 
> 
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