[rt-users] prevent AdminCC to get emails twice with NotifyActor=1

Dorothea Muecke-Herzberg dorotheamuecke at googlemail.com
Mon Oct 20 04:40:51 EDT 2008


Hello,

we are running  RT 3.6.3. Our users prefer have NotifyActor set to 1.
But we now have the
problem that AdminCc receive emails twice now when a ticket is updated
which they
have created themselves. How can we prevent this from happening?

Many thanks in advance

Dorothea



More information about the rt-users mailing list