[rt-users] Add search to RT System's saved searches

[Ben Goodwin]

Under Global -> Group Rights -> Privileged:

CreateSavedSearch
EditSavedSearches
LoadSavedSearch
ShowSavedSearches

Thanks!

   -=| Ben

On Sat, Oct 18, 2008 at 2:44 PM, Jeff Voskamp <javoskam at uwaterloo.ca> wrote:

> Ben Goodwin wrote:
>
>> Mathew,
>>
>> I was searching for an answer to this and ran across this post.  I thought
>> I'd chime in and say, "me too!" with a couple more details.
>>
>> I'm running a new install of 3.8.1. <http://3.8.1.>  I created a saved
>> search and saved it to the RT System's searches and expected to be able to
>> see it on all other accounts.  I can't even find load is as a
>> previously-saved search.  It also doesn't show up under Global/Rt at a
>> glance as an option.
>>
>> Have you had any further insights into the problem?
>>
>> Regards,
>>
>>   -=| Ben
>>
> What are people's permissions with regard to CreateSavedSearch,
> EditSavedSearches, LoadSavedSearch, and ShowSavedSearches?
> You can probably find them under Configuration->Global->GroupRights or use
> the RightsMatrix extension.
> Joe Average needs at least ShowSavedSearches and LoadSavedSearch to be able
> to use the RT System's searches.
>
> Jeff
>
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