[rt-users] Editing Comments or Replies

[Peterson, Erik]

> 
> Thanks so much!  I just found out where to modify the subject and it worked
> perfectly!!! :)
> 
> In case someone is looking for the same answer in the future, ticket
> "Subject:" can be modified after clicking on "The Basics" for that ticket.
> The change is logged.


You could also set up a custom field for summary which isn¹t tied to a
particular transaction, but to an individual ticket.

Then it could be modified much as Subject would be.

Hope that¹s helpful

Erik