[rt-users] Quick Search in 3.8.1 doesn't include Resolved Status

[Jesse Vincent]

On Sep 4, 2008, at 8:42 PM, gordon at cryologic.com wrote:

> We are the same, much prefer searching for all unresolved and resolved
> tickets in the quick search. The change has caused quite a bit of  
> abuse
> at the sysadmin (me).
>
As I sad before, I'd love to take a patch :)

Best,
Jesse

> Gordon
>
>
> Helmuth Ramirez wrote:
>> On our end when we're searching for a ticket,
>> 99% of the time its to look for something that's already been
>> done/resolved (end users calling for status, etc).
>>
>> Thanks
>> Helmuth
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