[rt-users] Blank Web page when clicking on some queues in RT3.8.1

[Chris Nelson]

Thanks for the response. I can't find the file called rt.log. I've done a
locate for it and it doesn't show up - might it be called something else? (I
would not have changed it's default value on purpose).

Here is my RT_SiteConfig.pm file (where I've only changed the db info so it
doesn't have my pw).

# Any configuration directives you include  here will override
# RT's default configuration file, RT_Config.pm
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value below.
#
# This file is actually a perl module, so you can include valid
# perl code, as well.
#
# The converse is also true, if this file isn't valid perl, you're
# going to run into trouble. To check your SiteConfig file, use
# this comamnd:
#
#   perl -c /path/to/your/etc/RT_SiteConfig.pm


# THE BASICS:

Set($rtname, 'IT.RT');
Set($Organization, 'corp.delivra.com');

Set($CorrespondAddress , 'Mrs.Stanwyk at delivra.com');
Set($CommentAddress , 'Mrs.Stanwyk-comment at delivra.com');

Set($Timezone , 'East/UnitedStates'); # obviously choose what suits you

# THE DATABASE:

Set($DatabaseType, 'mysql'); # e.g. Pg or mysql
# These are the settings we used above when creating the RT database,
# you MUST set these to what you chose in the section above.

Set($DatabaseUser , 'rtuser');
Set($DatabasePassword , '######');
Set($DatabaseName , 'tickets');

# THE WEBSERVER:

Set($WebPath , "/rt");
Set($WebBaseURL , "http://mrs-stanwyk.corp.delivra.com");

Set($DatabaseHost       , 'localhost');
Set($DatabaseRTHost     , 'localhost');
@MailPlugins = qw(Auth::MailFrom Filter::TakeAction);
1;



On Mon, Sep 8, 2008 at 10:37 AM, <chaim.rieger at gmail.com> wrote:

> Can you post your RT_Siteconfig and the output.  From your rt.log please
>
>
>
>
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: "Chris Nelson" <cnelson at delivra.com>
>
> Date: Mon, 8 Sep 2008 10:01:59
> To: <rt-users at lists.bestpractical.com>
> Subject: Re: [rt-users] Blank Web page when clicking on some queues in RT
>        3.8.1
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20080908/c520b737/attachment.htm>