[rt-users] Blank Web page when clicking on some queues in RT3.8.1

[Chaim Rieger]

Chris Nelson wrote:
> Thanks for the response. I can't find the file called rt.log. I've done 
> a locate for it and it doesn't show up - might it be called something 
> else? (I would not have changed it's default value on purpose).


rt.log is only created is you tell rt to log to a specified rt log file

set it up to debug to /rt/install/path/var/log/rt.log

in RT_SIteConfig.pm

restart apache

then do a few operations and post what the log has to say