[rt-users] Transaction/Scrip ordering and DB Caching.

Jesse Vincent jesse at bestpractical.com
Mon Sep 8 18:53:35 EDT 2008


On Sep 8, 2008, at 3:05 PM, Todd Chapman wrote:

> I am having a problem trying to figure out how to have a scrip run  
> before the Autoreply scrip and add a custom field value and use that  
> custom field value in the Autoreply template.
>
> I know that scrips are run in order of description. Should the  
> custom field value (fetched using ->FirstCustomFieldValue) be  
> visible in the Autoreply template? Is DB caching possibly the problem?
>
> This is for RT 3.6.3. Any help is appreciated.

Before spending a lot of time beating your head against this, can you  
test on something more current? There has been a lot of cleanup in  
that codepath since then.

-j
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