[rt-users] Help with Privileges code

Ken Crocker kfcrocker at lbl.gov
Wed Apr 1 19:53:47 EDT 2009

To all,

    Many of my users have complained that they have to go thru so many 
steps to re-assign a ticket (steal then assign). I'm on 3.6.4. Does 
3.8.2 have a privilege that steals & assigns in one fell swoop? If not, 
has anyone developed a way to do this with less steps? Thanks.


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