[rt-users] Migration

Javier Garcia javier.garcia at SnowValley.com
Tue Apr 21 05:50:07 EDT 2009

Hi all,


I have found the scripts here:




But they are not working. After following the README I ran "sh
migrate.sh" and got the following:


Could not load Everyone group on user creation.


The error is on the following block:


      my $everyone = RT::Group->new($self->CurrentUser);


    unless ($everyone->id) {

           $RT::Logger->crit("Could not load Everyone group on user


           return ( 0, $self->loc('Could not create user') );



And we are not able to solve it. There's no information about it on the
Internet. Any ideas?

I have a hunch that it has to do with the relationship between the
principals, groups and ACL table.

Any help would be greatly appreciated, otherwise we can continue writing
bespoke scripts to fit our needs.


We are currently running RT 3.8.2 under Debian Etch.





From: Jo Rhett [mailto:jrhett at netconsonance.com] 
Sent: 20 April 2009 17:34
To: Javier Garcia
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Migration


Yes.  Search the mailing list archives or Google.  Both of which return
the script you need quickly.


On Apr 20, 2009, at 8:59 AM, Javier Garcia wrote:

	We are manually migrating all our Bugzilla databases to RT using
Perl, but we are having issues with some of them and I can't find
anything on the Internet.

	Is there a documented way on How to migrate Bugzilla to RT?

	Does anybody have a script for that?


	PS: Both servers are running on Debian and using MySQL.




	Javier Garcia

	Systems Engineer

	javier.garcia at snowvalley.com


	10 Emerald Street, London, WC1N 3QA

	Website: http://www.snowvalley.com <http://www.snowvalley.com/> 


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Jo Rhett

Net Consonance : consonant endings by net philanthropy, open source and
other randomness




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