[rt-users] RT thinks that the ticket has no recipients....

[Gary Greene]

> -----Original Message-----
> From: Jo Rhett [mailto:jrhett at netconsonance.com] 
> Sent: Tuesday, April 21, 2009 5:00 PM
> To: Gary Greene
> Cc: RT Users
> Subject: Re: [rt-users] RT thinks that the ticket has no 
> recipients....
> 
> On Apr 21, 2009, at 4:46 PM, Gary Greene wrote:
> > In the People tab:
> > Owner:  	"Gary Greene" <ggreene at minervanetworks.com> (ggreene)
> > Requestors: 	"Gary Greene" 
> <ggreene at minervanetworks.com> (ggreene)
> > Cc: 	
> > AdminCc:
> >
> > As I said, I'm testing this for various queue interaction items to  
> > see if any gotchas will come up for my users when I roll 
> this out in  
> > the next month.
> 
> 
> The default setting is not to send e-mail to people about their own  
> tickets.  This duplicate suppression is why you're getting no 
> e-mail.  
> You can change this in your settings, or use some freemail (Google,  
> Yahoo, etc) accounts for testing purposes.

Where in the settings? I don't see a setting for it in the web UI. Is this another option that needs set in RT_SiteConfig.pm?