[rt-users] RT thinks that the ticket has no recipients....

Tom Lahti toml at bitstatement.net
Tue Apr 21 20:54:14 EDT 2009

> Where in the settings? I don't see a setting for it in the web UI. Is
> this another option that needs set in RT_SiteConfig.pm?

Yes, its in the config, not the UI.

By default, RT doesn't notify the person who performs an update, as they
already know what they've done. If you'd like to change this behavior,
Set $NotifyActor to 1.

Set($NotifyActor, 1);

-- ============================
   Tom Lahti
   BIT Statement LLC

   (425)251-0833 x 117
-- ============================

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