[rt-users] how to force all admincc replies to be handled as comments

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Thu Apr 23 13:19:59 EDT 2009

On Thu, Apr 23, 2009 at 13:13, Jo Rhett <jrhett at netconsonance.com> wrote:
> That's why each queue can have a separate comment address.  Have the
> AdminCCs respond to that address.
In particular, with the mailgate in 3.8.2 it can be as simple as:
queueAddr at example.com to correspond,
and queueAddr+comment at example.com to comment.

Then just set the reply-to  in your Admin Correspondence template to the
comment address; untested but should work, and there are myriad alts.

Cambridge Energy Alliance: Save money. Save the planet.

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