[rt-users] not sending AdminCC mail to owner?

[Jo Rhett]

Just for clarity, I am also an admincc watcher of the queue.

Anyone have any idea why admincc would be suppressed?

On Apr 24, 2009, at 12:33 PM, Jo Rhett wrote:
> I modified the default Script to send AdminCC mail to AdminCCs and the
> Owner of the ticket.
>
> I observed today that it sends to everyone *but* the owner.   So our
> adminccs are
>
> John
> Jo
> Owen
> Archive
>
> If nobody is the owner, we all receive the e-mail.  But if I am the
> owner, the recipients of the mail are everyone but me.  I've confirmed
> this by both viewing the mail server logs and by checking the "Show"
> next to the sent mail notification.
>
> Obviously this is some misfire of the duplication suppression...
>
> --  
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
>
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--  
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness