[rt-users] Unusual scrip need

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Apr 30 17:07:56 EDT 2009


On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
> To all,
>    I have a need of a scrip that will take the CC adressees of an email
> and make them the "ticket" CC's when the ticket is created via email.
> Has anyone done this?  Can anyone point me to an example or such a
> scrip?  I can write the part that recognizes an email "create". I just
> don't know how to parse out the "cc" addressees. HELP! Thanks.
> Kenn
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Best regards, Ruslan.

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