[rt-users] Unusual scrip need

[Ken Crocker]

Ruslan,


    I have over 80 Queues. I want this to work for just one Queue.


Kenn
LBNL

On 4/30/2009 2:07 PM, Ruslan Zakirov wrote:
> http://wiki.bestpractical.com/view/ParseNewMessageForTicketCcs
>
> On Fri, May 1, 2009 at 1:00 AM, Ken Crocker <kfcrocker at lbl.gov> wrote:
>   
>> To all,
>>
>>
>>    I have a need of a scrip that will take the CC adressees of an email
>> and make them the "ticket" CC's when the ticket is created via email.
>> Has anyone done this?  Can anyone point me to an example or such a
>> scrip?  I can write the part that recognizes an email "create". I just
>> don't know how to parse out the "cc" addressees. HELP! Thanks.
>>
>>
>> Kenn
>> LBNL
>>
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