[rt-users] Requestor getting his own mails
Anton Krall
akrall at intruder.com.mx
Mon Aug 3 07:38:45 EDT 2009
Which one should I use in order to let a requester append comments via email
to his ticket?
> From: Florian Weimer <fweimer at bfk.de>
> Date: Mon, 03 Aug 2009 10:41:26 +0000
> To: Anton Krall <akrall at intruder.com.mx>
> Cc: <rt-users at lists.bestpractical.com>
> Subject: Re: [rt-users] Requestor getting his own mails
>
> * Anton Krall:
>
>> But doesnt the requester need to have modifyticket rights in order to append
>> responds to a ticket via mail?
>
> No, there are separate rights for that.
>
> --
> Florian Weimer <fweimer at bfk.de>
> BFK edv-consulting GmbH http://www.bfk.de/
> Kriegsstraße 100 tel: +49-721-96201-1
> D-76133 Karlsruhe fax: +49-721-96201-99
More information about the rt-users
mailing list