[rt-users] This transaction appears to have no content

[Drew Barnes]

Create a template and use that to say whatever you wish.  I can give you an
example of our owner change template when I have better access to our
system.


On 8/21/09 3:37 PM, "testwreq wreq" <testwreq at gmail.com> wrote:

> RT guru's: when an ownership changes or when the ticket has no comment, the
> ticket content produces  a message
>  
> "This transaction appears to have no content"
>  
> We would like to change this default message to "This transaction has been
> updated. Please see above the changes"
>  
> Any suggestion on how I can accomplish this?
>  
> Thanks in advance, rq.
> 
> 
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> -- 
> Drew Barnes
> Applications Analyst
> Network Resources Dept.
> Raymond Walters College

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