[rt-users] HELP with RT API

Kevin Falcone falcone at bestpractical.com
Wed Aug 26 11:30:19 EDT 2009


On Wed, Aug 26, 2009 at 08:25:40AM -0700, Ken Crocker wrote:
>    If I understand what you and Jerrad are saying is that RT/API NORMALLY puts a date in those
>    fields and if I am going to override, I need to code a work-around. Thank you. AT least I Know
>    I'm not going crazy (yet). So, any hints (like code-type stuff ;-) on that work-around?

Kenn

What I said was that what you're trying to do is absolutely doable and
I pointed you to two programs that already do it and have the proper
formatting code (namely the rt1-to-rt3 and rt2-to-rt3 converters, both
available on cpan, the rt1 converter may be a bit cleaner)

Also, you don't have to CC, I read the list and set Reply-To
explicitly

-kevin



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