[rt-users] HELP with RT API

[Ken Crocker]

Kevin,

Got it. Thanks.

Kenn
LBNL

On 8/26/2009 8:30 AM, Kevin Falcone wrote:
> On Wed, Aug 26, 2009 at 08:25:40AM -0700, Ken Crocker wrote:
>   
>>    If I understand what you and Jerrad are saying is that RT/API NORMALLY puts a date in those
>>    fields and if I am going to override, I need to code a work-around. Thank you. AT least I Know
>>    I'm not going crazy (yet). So, any hints (like code-type stuff ;-) on that work-around?
>>     
>
> Kenn
>
> What I said was that what you're trying to do is absolutely doable and
> I pointed you to two programs that already do it and have the proper
> formatting code (namely the rt1-to-rt3 and rt2-to-rt3 converters, both
> available on cpan, the rt1 converter may be a bit cleaner)
>
> Also, you don't have to CC, I read the list and set Reply-To
> explicitly
>
> -kevin
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