[rt-users] Adding AdminCC on ticket creation fails without ModifyTicket right

[Ken Crocker]

Nick,

Also, try granting "ReplytoTicket" for all privileged either Globally or 
in that queue.

Kenn
LBNL

On 12/3/2009 4:13 PM, Nick Kartsioukas wrote:
> On Thu, 03 Dec 2009 15:58:47 -0800, "Ken Crocker" <kfcrocker at lbl.gov>
> said:
>   
>> Is the person you are trying to set as AdminCc also in the PC Support
>> group?
>>     
>
> No, they are a member of the Net Support group, but they do have Watch
> and WatchAsAdminCC in the PC Support queue.
>
>   
>> What rights are set for Privileged users in the Net Support group?
>>     
>
> I'm not sure I understand...anyone I've told RT "Let this user be
> granted rights to" is a Privileged user, correct?  So telling RT to give
> Watch and WatchAsAdminCC to Privileged users should apply to all who
> have that box checked, regardless of the group they're a member of.
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