[rt-users] Help reverting RT 3.8.6 back to displaying username instead of RealName

[Aaron Guise]

Hi,

Just updated to RT 3.8.6,  all looks well but on rt 3.8.0 all users were
listed in select box and transaction history as username i.e aguise for
myself.   RT 3.8.6 is displaying the full name (Aaron Guise) .  Our users
are so used to the old format and they really want it back.  Can someone
point me to the file in which I can amend this?  I found this snippet in
RT_Config.pm and basically I need to find the procedure is so I can alter it
to get the username instead.

Any help would be greatly appreciated.

=item C<$UsernameFormat>

This determines how user info is displayed. 'concise' will show one of
either NickName, RealName, Name or EmailAddress, depending on what exists
and whether the user is privileged or not. 'verbose' will show RealName and
EmailAddress.

=cut

Set($UsernameFormat, 'concise');


--
Regards,

Aaron
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091206/bf29e1ff/attachment.htm>