[rt-users] RSS

Bryan Rhodes brhodes87 at gmail.com
Mon Dec 7 15:44:11 EST 2009


Hi,

I have a question about the RSS that RT is outputting. I open the queue that
I would like to follow with my RSS reader (liferea), but it is not a valid
feed. I have the XML::RSS perl module installed, if that helps. Here is what
I am receiving when I click the RSS link:

<?xml version="1.0" encoding="UTF-8"?>

<rdf:RDF
 xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
 xmlns="http://purl.org/rss/1.0/"
 xmlns:content="http://purl.org/rss/1.0/modules/content/"
 xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/"
 xmlns:dc="http://purl.org/dc/elements/1.1/"
 xmlns:syn="http://purl.org/rss/1.0/modules/syndication/"
 xmlns:admin="http://webns.net/mvcb/"
>

<channel rdf:about="http://rt.mydomain.local/">
<title>Test: Search Owner = &#x27;Nobody&#x27; AND ( Status =
&#x27;new&#x27; OR Status = &#x27;open&#x27;)</title>
<link>http://rt.mydomain.local/</link>
<description></description>
<syn:updateBase>1901-01-01T00:00+00:00</syn:updateBase>
<syn:updateFrequency>1</syn:updateFrequency>
<syn:updatePeriod>hourly</syn:updatePeriod>
<items>
 <rdf:Seq>
  <rdf:li rdf:resource="http://rt.mydomain.local/Ticket/Display.html?id=1000018"
/>
  <rdf:li rdf:resource="http://rt.mydomain.local/Ticket/Display.html?id=1000013"
/>
 </rdf:Seq>
</items>
</channel>
<item rdf:about="http://rt.mydomain.local/Ticket/Display.html?id=1000018">
<title>Update the filter on rt.account at mydomain.com</title>
<link>http://rt.mydomain.local/Ticket/Display.html?id=1000018</link>
<description>In addition to the currently filtered items, please
filter out mail from the
following addresses:

raid@*digest at redcondor.com
</description>
<dc:creator>John Doe</dc:creator>
<dc:date>Mon, 7 Dec 2009 19:25:08 +0000</dc:date>
</item>
<item rdf:about="http://rt.mydomain.local/Ticket/Display.html?id=1000013">
<title>Filter voicemail emails out of rt.account at mydomain.com</title>
<link>http://rt.mydomain.local/Ticket/Display.html?id=1000013</link>
<description>Create an account to have Support Voicemails go to so
that they are not sent to
support.
</description>
<dc:creator>Billy Joe</dc:creator>
<dc:date>Mon, 7 Dec 2009 17:36:42 +0000</dc:date>
</item>
</rdf:RDF>


Thanks,

Bryan
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