[rt-users] see only own tickets

[Jason Ledford]

Would that not be non-privileged users using the self-service module?  They create their tickets and can only see tickets they have created.  It's a non-privileged user so can't do much else.

**I am new to this as well so I might be completely wrong**

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ibrahim Harrani
Sent: Wednesday, December 09, 2009 10:22 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] see only own tickets

 Hi,

I installed RT 3.8.4.
I searched in documents etc but i could not find an answer about my following configuration:
I want to create a queue for my customers about our one product support
The customers will create a tickets on the same queue. But they should not see each other tickets. They must see
only their created tickets.

Can  I do something like  this in RT?

Thanks.
Ibrahim
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