[rt-users] Login screen popping up after each request for a new screen when RT runs behind proxy server

[boxyzzy at gmail.com]

Kevin, I apologize to you and others on the list for my crass comment.
 I misundersood.  Indeed, I see that you were trying to help and that
RT_Config.pm held the answer. Thanks for your help.  -Mike

On Wed, Dec 16, 2009 at 5:35 PM,  <boxyzzy at gmail.com> wrote:
> Disregarding the RTFM remark, I thought that this would be the way to
> implement RT behind a proxy, for I can see in the page source the HTML
> statements redirecting to the URL of the proxy.
>
> So, my question should be, "What is the correct way to implement RT to
> run behind a proxy server?"
>
> If appropriate, kindly point me to the related documentation.
>
> Mike
>
> On Wed, Dec 16, 2009 at 4:59 PM, Kevin Falcone
> <falcone at bestpractical.com> wrote:
>> On Wed, Dec 16, 2009 at 04:45:00PM -0500, boxyzzy at gmail.com wrote:
>>> I made these changes to RT_SiteConfig.pm for proxy:
>>>             Set($WebBaseURL , "http://rt.doodah.edu");
>>>             Set($WebPath    , "http://portal.doodah.edu/rt");
>>
>> WebPath is not an absolute URL.
>> If you want to serve RT from http://domain.com/rt you would set
>> WebPath to /rt.  You should check through the documentation in
>> RT_Config.pm
>>
>> -kevin
>>>             Set($WebImagesURL , $WebPath . "/NoAuth/images/");
>>> RT screens display as expected. However "subject" situation occurs.
>>>
>>> Without these changes, as shown below, RT works as expected.
>>>             Set($WebBaseURL , "http://rt.doodah.edu");
>>>             Set($WebPath    , "");
>>>             Set($WebImagesURL , $WebPath . "/NoAuth/images/");
>>>
>>> What am I missing?
>>>
>>> Thanks, in advance, for your help,
>>>
>>> Mike
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>>
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>> Commercial support: sales at bestpractical.com
>>
>>
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>> Buy a copy at http://rtbook.bestpractical.com
>>
>