[rt-users] Hyperlink in FCK editor

Praveen C praveen.velu at hotmail.com
Thu Dec 17 00:09:33 EST 2009


Hi

I am able to create html templates. But using web interface If I reply to any ticket, mails sending only in a plain text format. FCK editor giving me an option to add hyperlink but when RT send mails, message body is sending only as plain text. 

-Praveen-

> Date: Tue, 15 Dec 2009 09:38:54 -0500
> From: falcone at bestpractical.com
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Hyperlink in FCK editor
> 
> On Tue, Dec 15, 2009 at 10:16:42AM +0530, Praveen C wrote:
> >    I am not able to add hyperlink in RT FCK editor. If i check the source in FCK editor,
> >    editor is adding Hyprerlinks but when mail send from RT hyper link is removing from message
> >    body
> > 
> >    I am using Request tracker 3.8 in Debian lenny.. Please help if anybody worked on this
> 
> Read through docs/templates.pod in your RT tarball for information on
> how to create html templates.
> 
> -kevin
 		 	   		  
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