[rt-users] Undefined value using RT::Authen::ExternalAuth::LDAP

William Graboyes william.graboyes at theportalgrp.com
Mon Dec 21 15:22:11 EST 2009


Hi Matt,

This is nothing more than an uneducated guess, so take it as a grain of
salt, Could it possibly have something to do with writing/maintaining the
cookie/session?

Thanks,
Bill

On Mon, Dec 21, 2009 at 12:17 PM, Matt Adams <
matt.adams at cypressinteractive.com> wrote:

> Mike Peachey wrote:
>
> > It is definitely related to the filter. The problem is in UserExists
> > which ensures that the user actually exists in the user database, and is
> > run once for each specified database iirc.
> >
> > Double, triple and then quadruple check your filter value in the config.
>
> I'm not convinced that the filter value is the config is to blame for
> this.  It hasn't been changed since the initial installation and
> everything has been working up until a little while ago.
>
> I found out what was causing the problem although I still don't know
> *why* it is a problem.
>
> Someone changed the URL to RT in our wiki to be http://rt?user=john_doe
> so that the username would be set automatically as per the wiki
> username.  Seemed like a smart idea since both authenticate against the
> same LDAP server.  Whenever this URL is used to get to RT the error
> appears.
>
> If I remove ?user=john_doe and log in manually everything works just fine.
>
> Does anyone know why this would be?  We're using RT 3.8.5 and
> RT::Authen::ExternalAuth 0.08
>
> My problem is solved for the time being but it would be nice to know why
> ?user=john_doe causes problems.
>
>
> Thanks,
>
> Matt
> --
> Matt Adams
> Development & Network Services, Cypress Interactive
> http://cypressinteractive.com, http://edsuite.com
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091221/74405520/attachment.htm>


More information about the rt-users mailing list