[rt-users] limit ticket owners dropdown box by group memberships

[Kenneth Marshall]

On Mon, Dec 21, 2009 at 04:59:07PM -0500, Kevin Falcone wrote:
> On Mon, Dec 21, 2009 at 03:38:45PM -0600, Kenneth Marshall wrote:
> > Does anyone have a recipe to restrict the ticket Owner dropdown
> > box to the members in a group? By default, it looks like all
> > privileged users are in the dropdown and for the queues in
> > question, only members of a particular group can own tickets
> > so just seeing the pre-trimmed list would really help. Of
> > course, I could be missing an obvious reason why that would
> > not work.
> 
> This means you've given Privileged users OwnTicket somewhere (possible
> on a disabled queue)
> 
> -kevin

Thank you. I will go a-huntin'.

Ken