[rt-users] File attachments in RTFM

[Richard Pijnenburg]

Hi Kevin,

Are there plans to make this available?
It's a feature that I believe more people would like to use ( I know I
would love it )

Met vriendelijke groet / With kind regards,

Richard Pijnenburg 


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Wednesday, December 30, 2009 3:32 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] File attachments in RTFM

On Wed, Dec 30, 2009 at 02:50:05PM +1300, Andrew Ruthven wrote:
> Hey,
> 
> I've created an RTFM article, and attached a file to it.  But when I 
> insert the article into a RT ticket I get the RTFM article, and
> "Attachment: <attached filename>", but the attachment isn't attached 
> to the ticket.
> 
> Is it possible to have it attach the file to the ticket as part of 
> inserting the ticket?

This is, unfortunately, not a feature of RTFM.

-kevin