[rt-users] RT 3.6.4, user list too long when resolving multiple tickets
Christopher Kunz (Filoo GmbH)
chris at de-punkt.de
Mon Feb 2 11:03:26 EST 2009
Emmanuel Lacour schrieb:
> On queue with Id 33, you gave right OwnTicket to Group 5 and Group 5 is
> usually the "Unprivileged" group!
I removed that privilege from the respective queue (it is a test queue
that was never actually used), and double-checked all other queues.
However, I found a couple other queues in our installation that have
Rights like CreateTicket, CommentOnTicket, ReplyTicket, ModifyTicket or
others (*not* OwnTicket) set. Is this a problem, too?
The issue persists (I have tested it with Elements/SelectOwner).
Regards,
--ck
--
Christopher Kunz | Geschäftsführung | chris at filoo.de
Filoo GmbH | Tilsiter Str. 1 | 33449 Langenberg | HRB4355 AG Gütersloh
Geschäftsführer: S.Grewing | J.Rehpöhler | C.Kunz
Hotline: 07000-3378658 | Fax: 01805-963951172 (jew. 14 ct./Min.)
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