[rt-users] is it possible to demerge a ticket?

[Mathieu Longtin]

Thanks, that worked.

Go in the DB, change the effectiveid of the ticket back to its ID. It could
be easier, but not the end of the world.

--
Mathieu Longtin
1-514-803-8977


On Mon, Feb 16, 2009 at 12:28 PM, Emmanuel Lacour
<elacour at easter-eggs.com>wrote:

> On Mon, Feb 16, 2009 at 12:20:38PM -0500, Mathieu Longtin wrote:
> > Hi,
> >
> > somebody here merged a ticket with another one, but shouldn't have. Is it
> > possible to split the tickets again?
> >
>
> It's a bit difficult but possible in the DB. See the FAQ entry on this
> at http://wiki.bestpractical.com/.
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