[rt-users] Help with permissions?

[Stephen Turner]

On Mon, 23 Feb 2009 05:36:41 -0500, George Beitis  
<george.beitis at googlemail.com> wrote:

> Hey everyone,
> my problem has to do with setting permissions.
>
> I have created a queue called IT support, and a group called Company
> Employees.  The Employee group has the following rights on the group:  
> create
> ticket and show ticket.  These don't seem to be enough for a user in the
> group employees to create a ticket as the queue name doesn't come up in  
> the
> create queue section of the screen or the quick create widget.  Am I  
> doing
> something wrong there?
>
> George

I think you may also need to grant SeeQueue on the queue to the group.

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T