[rt-users] Command by email

[Dalal, Kamber Z]

All,
 
 
I am using RT 3.6.3, and I added the command by email.   How do I verify
that the plugins are in place.
My test email did not update/change the field, but did get added in the
ticket history as correspondence 
I do not see any indications in 'Configuration ->Tools -> System
Configuration'.
 
What is the syntax of the line to add in RT_SiteConfig.pm?  Or what am I
missing?
 
 
Kamber Dalal
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