[rt-users] Second Instance Of RT (for branding purposes)

[Doug Eubanks]

I made a mistake....

If I comment out the new instance...restart http and try to access the old
instance by url, the old instance is shown.

So to answer your question, if I comment out brandy, brandx is displayed
properly.

Sincerely,
Doug Eubanks
admin at dougware.net


On Wed, Feb 25, 2009 at 9:41 AM, Doug Eubanks <admin at dougware.net> wrote:

> I disabled the new brand, using just the old brand (but with the script
> changes we made) and it's still using the settings for the new brand.
>
> Something about environment variable we are setting is constantly getting
> set to the new brand, no matter which brand you try to use.
>
> I've had our local perl guru double check my changes and I've set them
> according to your notes.  I believe that either there is one crucial step
> that we've overlooked, or that there is something particular about my
> httpd.conf that's not working right (PerlSetVar statements, etc).
>
> Just as a test yesterday, I separated the log files for each name based
> virtual server to make sure that we were being served from the right server
> instance, and depending on which URL I used, the correct log file was
> showing activity.
>
> Sincerely,
> Doug Eubanks
> admin at dougware.net
>
>
> On Wed, Feb 25, 2009 at 4:42 AM, Raed El-Hames <rfh at vialtus.com> wrote:
>
>> Morning Doug;
>>
>> If you can test it, can you comment out the entry for the brand y in
>> httpd.conf , ie start up with just brand x and see what you get, just to
>> make sure your settings are correct for brand x ..
>> Always remember to restart httpd.
>>
>> Regards;
>> Roy
>>
>> Doug Eubanks wrote:
>>
>>> Yes, they have different webmuxes (webmux.pl and webmux-brandy.pl).
>>>
>>> It appears the ENV['SERVER'] is always matching webmux-brandy.pl, even
>>> though the /tmp/foo file shows different entries.
>>>
>>> Could a MasonDataCacheDefaults setting, or a mod_perl setting cause the
>>> RT.pm to use the "first" loaded $ENV['SERVER'] string?  I'm so confused?
>>>
>>> Sincerely,
>>> Doug Eubanks
>>> admin at dougware.net <mailto:admin at dougware.net>
>>>
>>>
>>> On Tue, Feb 24, 2009 at 12:10 PM, Raed El-Hames <rfh at vialtus.com<mailto:
>>> rfh at vialtus.com>> wrote:
>>>
>>>    And is RT calling the right RT_SiteConfig ??
>>>    I am guessing you have modified each RT_SiteConfig per brand??
>>>    what do you get when you restart apache and when you browse to
>>>    each instance??
>>>
>>>    Roy
>>>
>>>    Doug Eubanks wrote:
>>>
>>>        That's what I have, two different webmux.pl files...
>>>
>>>        They are in the same /opt/rt3/bin folder...
>>>
>>>        The old brand is called webmux.pl, the new brand is called
>>>        webmux-brandy.pl
>>>
>>>        They are called in httpd.conf with these two separate lines in
>>>        their respective host entries...
>>>        PerlRequire /opt/rt3/bin/webmux-brandy.pl
>>>        PerlRequire /opt/rt3/bin/webmux.pl
>>>
>>>        Sincerely,
>>>        Doug Eubanks
>>>        admin at dougware.net <mailto:admin at dougware.net>
>>>        <mailto:admin at dougware.net <mailto:admin at dougware.net>>
>>>
>>>
>>>
>>>
>>>
>>
>> --
>>
>> *Roy El-hames *
>>
>> ISP Systems
>>
>>
>>
>> *Vialtus Solutions*
>>
>> *(formerly Pipex Business)*
>>
>>
>>
>> Direct Dial: +44(0) 208 587 6181
>>
>> E-mail: rfh at vialtus.com <mailto:rfh at vialtus.com>
>>
>>
>>
>> Visit us on:
>>
>> www.vialtus.com <http://www.vialtus.com/>
>>
>>
>>
>> This email is subject to:
>>
>> http://www.vialtus.com/disclaimer.html
>>
>>
>>
>>
>>
>>
>
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