[rt-users] resolving and closing tickets

Jesse Vincent jesse at bestpractical.com
Thu Jan 1 15:58:33 EST 2009


> > From the original poster's description, it sounds like "Remove the
> > global scrip that reads "On Correspond, Open Ticket"
> 
> Perfect.  Removing that wouldn't effect creation of tickets, though,
> correct?

It would not.
> 
> James
> 
> 
> 
> 

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