[rt-users] On Comment set to open

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Wed Jan 7 10:41:03 EST 2009


> On Correspond Open Tickets with template Blank
It's a customization on the wiki, not a part of the core as far I've ever seen.
There are also variants like "take on correspond iff unowned & admincc,"
which we recently implemented here with success.
-- 
Cambridge Energy Alliance: Save money. Save the planet.



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