[rt-users] SearchBuilder permissions

[Joseph Spenner]

I've recently migrated from RT2.0.15 to RT3.8.1.

I have a queue with certain keywords defined.  In RT2, if I wanted to search a queue with those keywords as a criteria, I would first add the queue to the search criteria.  Upon applying that, and the screen refreshed, the keywords would be displayed as additional options to modify the search.
In RT3, the above process is the same but the keywords criteria for search only show up when I'm logged in as root, or a specific user who has the following permissions for that queue:

AdminQueue

CommentOnTicket

CreateTicket

DeleteTicket

ModifyQueueWatchers

ModifyTicket

OwnTicket

ReplyToTicket

SeeQueue

ShowTicket

ShowTicketComments

WatchAsAdminCc

Which of those permissions is responsible for him being able to search using the keywords?  I didn't realize there would be a permissions restriction possibility for searching with the defined keywords.

Thanks!




      
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