[rt-users] SearchBuilder permissions

[Stephen Turner]

On Thu, 15 Jan 2009 17:55:57 -0500, Joseph Spenner <joseph85750 at yahoo.com>  
wrote:

> I've recently migrated from RT2.0.15 to RT3.8.1.
>
> I have a queue with certain keywords defined.  In RT2, if I wanted to  
> search a queue with those keywords as a criteria, I would first add the  
> queue to the search criteria.  Upon applying that, and the screen  
> refreshed, the keywords would be displayed as additional options to  
> modify the search.
> In RT3, the above process is the same but the keywords criteria for  
> search only show up when I'm logged in as root, or a specific user who  
> has the following permissions for that queue:
>


>
> Which of those permissions is responsible for him being able to search  
> using the keywords?  I didn't realize there would be a permissions  
> restriction possibility for searching with the defined keywords.
>
> Thanks!
>
>

By "keywords" do you mean custom fields? If so, custom fields have their  
own permissions separate from queue permissions.

Steve

-- 
Stephen Turner
Senior Programmer/Analyst - SAIS
MIT IS&T