[rt-users] Hardware Config

[Jesse Vincent]

On Fri, Jan 16, 2009 at 02:37:30PM -0500, Mathew wrote:
> We presently have our RT installation running on the same hardware as the database: an Intel 1550 box with 4 cores of about 2.5GHz each and 8GB RAM.  We've been plagued with speed issues even after upgrading to this.  We realized initial performance gains when we installed to the new hardware about two and a half years ago but eventually that faded.

Can you tell us about how you've tuned mysql, how many concurrent users
you have working with RT, how many tickets you have in RT, etc?

No matter how beefy a server you've got, if you don't spend some time
tuning mysql, it will assume it's running on a single-core Pentium 133
with 128 megs of RAM which is also your primary mail server. And the
performance you see will reflect that.

I would strongly recommend that you invest some time in profiling and
tuning before just throwing a bigger box at your problem.   RT runs just
great for many of our clients on hardware much more modest than what
you've got already.